Manuka Oval - Info

FAN INFORMATION

TOP TIPS TO ENJOY YOUR T20 WORLD CUP EXPERIENCE AT THE MANUKA OVAL:

1. CHECK MATCH TIMES AND WEATHER BEFORE YOU GO

2. ARRIVE EARLY & PACK LIGHT TO PREPARE FOR SECURITY CHECKS – GATES OPEN 2 HOURS BEFORE & BRING AS LITTLE WITH YOU AS POSSIBLE

3. STAY HYDRATED AND PROTECT YOURSELF FROM THE SUN

4. MAKE SURE YOU HAVE YOUR TICKETS – BUY YOUR TICKETS ONLINE & PRINT YOUR PDF TICKETS BEFORE YOU LEAVE

5. CHECK OUT THE FAN VILLAGE, HAVE A GREAT TIME AND SHARE YOUR EXPERIENCE WITH #T20WORLDCUP

Gates Open

Gates open 2 hours before the start of the match.

For Doubleheader match days, gates open 2 hour before the start of the first match and remain open for the duration of the session.

Security Check

Fans will be required to go through security checks before accessing the venue.

Arrive early to ensure you have plenty of time to enter and find your seat before the match starts. Check out the Prohibited Items & Behavior list below for what you should leave at home!

Seating

Grass area seating at Manuka Oval is general admission, first-in, best-dressed.

T20 World Cup Fan Village

The T20 World Cup Fan Village are located at the Cottage Lawn and just inside the Main Entry Gate.

Head on over to the FREEFan Village to get your photo taken with the official trophy, make your own fan banner, get your face painted enjoy some live entertainment and get your cricket fix with a whole range of games and activities!

Don’t forget to share your experience and photos on social media with #T20WORLDCUP

On-site Venue Ticket Box Office Locations

The Ticket Box Offices (TBO) are located at Main Entry Gate and East Gate.

Ticket Box Office T20WC Ticket Pick Ups

Pre-purchased tickets can ONLY be picked up at the Ticket Box Office by the person who made a T20 World Cup account and purchased the tickets. Government issued photo I.D and the credit card used to purchase will need to be presented at the Ticket Box Office for pick up.

Ticket Box Office Hours

The Ticket Box Offices will be operational for ticket sales and pick up on venue match days only. The TBO will open 2 hours before the start of the match and will remain open until approximately 30 minutes before match end.

Child & Infant Policy

Infants under 2 years of age are admitted free into the venue but must not occupy a seat. Child ticket pricing applies to those aged 2-16 years at the time of the match.

For more information, please read our Child & Infant Ticket Policy.

Pram Storage

Pram storage will be available inside the venue at both the Main and East Gates.

Fold Up Chairs

Fold up chairs are not permitted in any seating area at Manuka Oval.

There is no storage location on-site in which to leave any fold up chairs.

Food & Beverage

There is a variety of food and beverage options available from bar and food outlets in public areas.

Fans are permitted to bring their own food and drinks for personal consumption provided there is no alcohol, cans or glass included.

Pass Outs

If you wish to exit and re-enter Manuka Oval at any time during the match, please liaise with a customer service representative who will be able to assist as you need to receive a venue voucher upon exit. You must show both a valid match day ticket and the venue voucher for re-entry.

For more information, please read our Ticket Pass Out Policy.

Smoking Policy

Manuka Oval is a smoke-free venue.

Fans must exit the venue if they wish to smoke. This includes e-cigarettes.

This means that smoking is strictly prohibited within the entire venue with designated smoking areas outside of each entry point. Please ensure you keep your event ticket and collect a venue voucher upon exit in order to allow re-entry to the venue.

Accessibility

Accessible drop off

Wheelchair accessible seating is available to purchase through Ticketek (1300 2020 WC) on the concourse level and through lift access to the Bradman Stand concourse (subject to availability). When inside the venue, please see a team member if you require further assistance.

To read our ICC T20 World Cup Accessible & Companion Ticket Policy please click HERE.

ATM Locations

There are no ATMs available at Manuka Oval. All merchandise and catering outlets are equipped with EFTPOS facilities.

First Aid

First Aid is located at the South End of the Hawke Terrace Stand. Alternatively, you can contact any customer service or security guard if first aid is required and a team will be sent.

Lost & Found Property

To claim lost property please contact Manuka Oval management or call 02 6256 6700.

Merchandise

Selected ICC T20 World Cup merchandise will be available for purchase at Manuka Oval on match day.

Prohibited Items and Behaviour

To ensure the comfort and safety of fans, staff and event participants, the following items are not permitted into Manuka Oval:

Prohibited Items

• Dangerous items/weapons (including but not limited to firearms, explosive, knives, flares, fireworks and laser pointers)
• Commercial video/photographic/audio equipment
• Illegal drugs or alcohol not purchased within venue
• Large banners and large flag sticks above 1.6 m in length
• Promotional or commercial material
• Offensive or political signage
• Drones or unmanned aerial vehicle
• Whistles/Horns/Vuvuzelas/Megaphones
• Metal cans or glass bottles
• Animals other than service animals
• Inflatable items, including beach balls
• Balls, including, but not limited to, tennis, cricket or footballs
• Compressed gas cannisters and other flammable items
• Rollerblades/skateboards/scooters
• Musical instruments unless otherwise previously arranged and approved
• Eskies of larger dimensions (minimum 35 cm height, 20 cm width and 30 cm length)

Prohibited Behaviour

• Obstructing entrances, exits, isles and stairwells
• Obstructing the view of other spectators
• Throwing of objects
• Standing on seats; climbing within the venue or damaging property
• Smoking within the venue
• Offensive or threatening conduct
• Sexist/racist/homophobic language or gestures
• Public nudity or indecency
• Entering the playing area or other restricted zones
• Being noticeably under the influence of alcohol or illegal drugs
• Engage in any form of betting or gambling related to cricket
• Offering goods or services for sale

Venue Restrictions

• Umbrellas are not to be raised in venues where they obstruct the view of other spectators
• Prams/Stollers – Check info above for specific venue information

Ticket Refund Policy

The Ticket Refund Policy applies in respect of all Matches of the ICC T20 World Cup 2020. This Ticket Refund Policy sets out the circumstances in which the Ticket Purchaser may be eligible for a Ticket refund. For more information on which matches qualify for a Ticket refund please visit our T20 World Cup Ticket Refund page or to read the full Policy, please read our Ticket Refund Policy.

Authorised Ticket Sellers

The ICC T20 World Cup 2020 wants to remind fans around the country that the only way to ensure they receive legitimate tickets at the official sale price is to purchase via our authorised ticketing sellers.

Fans who purchase tickets from unauthorised resellers risk paying too much and having their tickets to matches cancelled, which is why it is important to only purchase from the ICC T20 World Cup’s authorised ticket sellers. A full list of authorised ticket sellers is available HERE.

Please be aware that the ICC T20 World Cup 2020 has NO obligation to honour tickets purchased from or through unauthorised sellers. If you have an issue with tickets purchased through an unofficial agency, please return to the point of purchase. If you attend the Event with a ticket purchased via an unauthorised seller such as Ticketmaster Resale, Viagogo, Tickets, eBay, Gumtree, Tickets Australia, Ticket Merchant, Ticket Blaster, TicketBis, Queenoftickets or any other unauthorised re-sellers, you may be refused entry to the Event.

Don’t be caught. Buy your tickets ONLY from an authorised ticket seller.